Refund policy
What is your return and exchange policy?
Exchange: We have a 30-day 100% satisfaction guaranteed return policy. Simply return your unused item(s) in its original packaging and we will refund your total amount.
Partial Refund: You may be able to receive a partial refund for the following products:
- Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
- Any item that is returned after 30 days from delivery.
Store Credit: If you want to make a return and it is past the 30-day delivery date, you will receive a store credit that you can use at nil-tech.com at checkout.
What is your cancellation policy?
You can request to cancel your order at any time before your order has shipped.
When will I be refunded for my return?
Your refund will be processed once your return has been received.